Privacy Policy
This policy explains what personal information Sheer Radiance collects through this website, how we use it and what your rights are.
Who we are
Sheer Radiance is a beauty salon based at Unit 2C, Westhoughton Industrial Estate, James Street, Westhoughton, BL5 3QR. Our website address is https://sheerradiance.co.uk. You can contact us using the details on our Contact page.
Information we collect
If you complete an enquiry form on this website, we collect the information you provide in that form. This is your name, your email address, and optionally your telephone number and the treatment you are interested in, together with your message.
We do not sell anything through this website, we do not ask you to create an account, and comments are turned off, so we do not collect account details or comments.
Our website host and our security software keep standard server records, which can include your IP address and browser information. These are used to keep the website running and to protect it from attacks and spam.
How we use your information
- To reply to your enquiry and to arrange or discuss treatments.
- To keep a record of enquiries we have received and how we responded.
- To keep the website secure and to prevent spam.
We use your information because you have asked us to respond to you, and because we have a legitimate interest in running the salon, keeping our records and protecting the website. We do not use your enquiry details for marketing unless you ask us to.
Who we share your information with
We do not sell your personal information. We share it only with the services that make this website work:
- Our website hosting provider, which stores the website and its records.
- Brevo, which delivers the emails this website sends, including enquiry notifications and automatic replies.
- Cloudflare Turnstile, which checks that form submissions come from a real person rather than a spam robot.
- Wordfence, which provides website security.
A copy of the emails sent by the website, including enquiry messages, is also kept in the website administration area so that we can check that enquiries have been received.
Booking appointments
Our Book Now buttons take you to MyLocalSalon, our separate online booking system. Any details you enter there are handled by that booking system under its own terms and privacy policy, not by this website.
Cookies and content from other websites
This website shows a cookie notice when you first visit. Pages on this site include content from other websites, specifically a Google map showing our location, an Instagram feed and a Facebook feed. These services may set their own cookies and may collect information about your visit in the same way as if you had visited their websites directly. We do not control how those companies use that information.
How long we keep your information
We keep enquiry messages and the emails sent by the website for as long as we need them to deal with your enquiry and to keep reasonable business records, and no longer than is necessary.
Your rights
Under data protection law you have the right to ask us for a copy of the personal information we hold about you, to ask us to correct it if it is wrong, to ask us to delete it, and to object to or restrict how we use it.
To make any of these requests, please contact us using the details on our Contact page. If you are not happy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will appear on this page.